Medical Assistant

Medical assistants provide a variety of technical, clerical, receptionist, and patient care services under the supervision of medical practitioners and managers. Medical assistants support practitioners and other members of the health care team in a variety of clinical and administrative tasks. Medical assistants are essential to delivering high-quality patient care.

The current position opening is a part time position starting with two to three, 8-hour days a week for three to four weeks a month, during standard operating hours, Monday – Friday 8am-5pm at our Bend clinic. Position has potential to grow into full time.

• High School diploma or equivalent
• Current BLS certification at hire
• Intermediate computer proficiency
• Ability to successfully serve a variety of diverse customers in difficult situations
• Ability to provide service excellence, kindness, and compassion to all customers, including patients and other Derm Health team members
• Skill in developing and maintaining professional relationships
• Ability to prioritize work demands
• Ability to interpret and follow policies, procedures, and protocols
• Basic applied math skills, including calculations and conversions
• Proven record of reliable attendance, punctuality, and successful performance with past and present employers

• Completion of an accredited medical assistant or service training program
• At least one year of work experience in a medical office setting, including high volume direct patient contact in both front and back office
• Experience working with an electronic medical record system
• Scribe experience or desire to learn scribing
• A bilingual fluency (Candidate must pass a language proficiency examination provided by Derm Health prior to utilizing additional language skills in patient care encounters)
• Formal customer service training, conflict management training, and/or communication training
• Clinical experience within the past 6 to 9 months

• Preparing Patients for Examinations and Procedures
• Taking Medical Histories
• Assisting the Physician During Examinations and Procedures
• Explaining Medical Procedures to Patients
• Taking and Responding to Patient Messages
• Coordinating Patient Prescriptions with Pharmacies
• Collecting Laboratory Specimens
• Sterilizing Medical Instruments
• Cleaning the Clinic Office Space
• Submitting Medical Claim Forms
• Maintaining Patient Medical Records
• Updating Patient Files
• Scheduling Medical Appointments
• Stocking and Ordering Supplies
• Assisting with Front Desk Duties
• Coordinating with Insurance Companies
• Coordinating with Referring Medical Offices / Pathology Labs
• Writing Job Related Policies and Protocols
• Training other Employees in all aspects of job, as directed by Derm Health